home
***
CD-ROM
|
disk
|
FTP
|
other
***
search
/
Cream of the Crop 20
/
Cream of the Crop 20 (Terry Blount) (1996).iso
/
printer
/
saver300.zip
/
SAVER.FAQ
< prev
next >
Wrap
Text File
|
1996-04-11
|
19KB
|
329 lines
FREQUENTLY ASKED QUESTIONS
Q: The Paper Saver does not wrap words around to the next
printed line. Why not?
A: The program will reformat your text files ONLY IF you let
it. Should you select a file from the directory listing
and The Paper Saver detects that it contains lines of text
that are much longer than will fit on a single page, the
program will prompt you if you wish to reformat the file.
If you answer "Yes" to this prompt, the program will try
to reformat the contents of your file. Don't worry...the
original file is preserved. The reformatted file will be
AUTOMATICALLY used when you start the actual print job.
Q: I am using a Hewlett-Packard DeskJet 540 printer, and I
am trying to print using the condensed font in portrait
mode. However, at various places on the printed output
letters of text are chopped off and at other places lines
of text are missing. The chopped off text looks as if
the bottoms of the characters are missing. This chopped
off text only occurs at the end of a printed line. This
problem only occurs when using condensed font in portrait
mode. The full height font, and landscape modes work
great. What is causing this?
A: When we first heard about this problem, we thought that
the user had a bad printer cable. Only after we had
another user report the same problem did we decide to do
some investigation. It turns out that all these
complaints were coming from owners of H/P DeskJet 540
printers. After notifying Hewlett-Packard's printer
division, H/P admitted that there is a bug with the
DeskJet 540's firmware when using half-height condensed
Courier font in portrait mode. They have no
"work-around", and since the DJ540 is no longer in
production, they have no intent to correct the problem.
In short, DJ540 owners must live with this glitch. It
appears that H/P rewrote the firmware for their inkjet
printers starting with the DJ540. This is why all
previous models do not manifest this problem. H/P stated
that their newer model 600 series printers has this bug
corrected.
Therefore, the only suggestion I have is to use condensed
text only in landscape mode IF you own a DeskJet 540.
Q: When I print a file with my Hewlett-Packard DeskJet the
printed pages come out in reverse order, and I must
therefore abort the print job. What is wrong?
A: There is nothing wrong. The DeskJet series of printers
will often begin printing with the last page of the
document because The Paper Saver collates your print job.
If you wait until the complete print job is complete you
will be pleasantly surprised to find the page on the top
of the printed stack will be page number 1! No
re-shuffling of the stack is required. In order to have
the last page print as page 1, the first page printed
must be the last page. Don't panic early...The Paper
Saver knows what it is doing.
Q: In the dual column and quad page modes, some of the
letters at the end of each line are printed missing.
What is causing this?
A: There is only so much room horizontally on each page to
print text. If the file you are attempting to print has
more than 78 horizontal characters per line, then you
will lose some characters beyond column 78 in your file.
One way to compensate for this is to strip the left
margin of unnecessary blank spaces. From the
"Configurations" menu you can strip leading spaces, or
shrink the left margin to give you more breathing room
along the right margin.
If you have no left margin to shrink, and you can't
afford to lose any characters along the right margin,
consider switching to landscape mode, or consider doing
away with dual column or quad page format. You can use a
full page condensed print mode instead.
Q: The Paper Saver locks up when I try to print Word Perfect
document files. What is wrong?
A: The Paper Saver works only with pure ASCII text files.
Files saved by Word Perfect, Ami Pro, Microsoft Word,
etc., are normally saved in binary format, and are not
ASCII files. When you consider the literally dozens of
proprietary file formats that exist, it would be a major
task for The Paper Saver to be able to convert or read
all of them. The Paper Saver only works with simple,
plain ASCII text files. Neither does it print graphics.
If you do have a Word Perfect file that you would like
The Paper Saver to print, you must first save or export
your Word Perfect, Ami Pro, etc. document as an ASCII
text file.
Q: When I print using any double-sided format, I receive a
prompt window instructing me to remove the printed sheets
and to reinsert the stack back into the printer's paper
tray...while the printer is still printing! What's
wrong?
A: Nothing is wrong. The Paper Saver simply does not know
how fast your printer is printing. Each printer has a
buffer where data received from your computer is stored.
Each printer's buffer memory size is different. The
larger the buffer, the sooner you will receive a message
prompt instructing you to reinsert your paper stack for
the second pass of printing (double-sided mode only).
You will have to keep your eye on your printer's panel
"BUSY" light to know when it is time to reinsert the
paper into your printer. Once the "BUSY" light goes off,
your printer has finished printing the first side pass,
and is ready to start printing on the reverse side. At
this point, it is safe to remove the printed stack and
reinsert it into your printer.
Q: I own a laser printer and frequently The Paper Saver will
eject an extra blank sheet at the beginning of the print
job. What is wrong?
A: More than likely your laser printer still had data in its
memory leftover from a previous program. Laser printers
retain data in its memory until it receives a form feed
or reset command. An earlier program may have set your
laser printer in landscape mode and failed to reset the
printer upon exiting. The Paper Saver may find your
laser in the wrong mode for your present print job
request, and attempt to reset the printer for you. Often
this results in a blank page being ejected from your
printer. If this is something that occurs frequently, I
would suggest that before using The Paper Saver on your
laser printer that you either turn off the printer and
turn it back on again or press the RESET button on your
printer to clear its memory.
Q: I am attempting to print a text file, but The Paper Saver
informs me that the file is not an ASCII text file, and
refuses to print the file.
A: The Paper Saver expects a file to have no ASCII control
characters from decimal 0-31. The only exception is the
carriage return/line feed combo (decimal 13/10), which
should appear at the end of each line of text. Often
text files downloaded from a BBS or via the Internet will
have line feed characters at the end of each line, but no
carriage return characters. If carriage return characters
(decimal 13) are missing from the file, then The Paper
Saver will reject it, and refuse to print it. This does
not happen very often, but if it does, the best solution
is to load the file in your word processor, then
export/save the file as